DELIVERY TIME
Fast delivery, straight from our own stock — over 99% of orders leave our warehouse in Belgium the same working day.
That includes personalised items. Engraving, embossing, gift wrapping - it all happens in-house, on the same working day you place your order. No outsourcing, no delays.
Check the delivery prediction on the product page for your exact expected delivery date. Before you do, confirm the right destination country is selected in the main menu — that way the estimate is always accurate for you.
Here's the general picture across Europe:
- Belgium & Netherlands — order before 8:00 PM for next working day delivery, including Saturdays
- Most other European countries — order before 4:00 PM; delivery typically within 1 to 3 working days depending on your destination
- Saturday delivery is available at no extra cost in Belgium, the Netherlands, Germany, France, Italy and Poland
Occasionally, delivery times can vary — usually because of product size, weight, or availability. The product page accounts for all of this automatically, so it's always your most reliable reference point.
Ordering multiple products? Your cart shows a delivery estimate per item. We ship everything together in one shipment by default, so the latest date in your cart is the one that counts. If you'd rather receive available items sooner, just reach out to our customer service team and we'll take care of it.
SHIPPING FEES
Conditions for free shipping
We offer free shipping for orders that exceed the following free shipping limit, depending on the destination country:
- 100€: Belgium, Netherlands, Luxembourg, Germany, France
- 150€: Denmark, Italy, Austria, Denmark, Sweden & Poland
This offer applies unless otherwise stated on the product pages. For orders below this free shipping threshold or for shipments to other countries, shipping costs apply. You can find a detailed overview of shipping costs per country in the table below.
Exceptions for large products
Some products require exceptional transportation due to their size or volume and may therefore have different shipping rates even if the order exceeds the free shipping threshold. These shipping costs will be calculated in the shopping cart after you enter the delivery address.
TIP: Choose delivery to a parcel shop. It's more cost-effective and ensures your package is always delivered safely, especially if you can't be home for delivery. Does not apply to large products.
| Country of origin | Free shipping for orders of | Home delivery | Parcel shop |
| Belgium | €100.00 | €5.95 | €3.95 |
| Holland | €100.00 | €5.95 | €3.95 |
| Germany | €100.00 | €5.95 | €4.95 |
| France (except islands) | €100.00 | €7.95 | €5.95 |
| Luxembourg | €100.00 | €7.95 | €5.95 |
| Czech Republic | - | €14.95 | €9.95 |
| Denmark | €150.00 | €14.95 | €10.95 |
| Estonia | - | €22.95 | €18.95 |
| Spain (excluding the islands) | - | €13.95 | €13.95 |
| Finland | - | €14.95 | €14.95 |
| Croatia | - | €14.95 | €12.95 |
| Hungary, Hungary | - | €15.95 | €11.95 |
| Ireland | - | €14.95 | €11.95 |
| Italy | €150.00 | €9.95 | €8.95 |
| Lithuania | - | €16.95 | €14.95 |
| Latvia | - | €14.95 | €14.95 |
| Poland | €150.00 | €14.95 | €7.95 |
| Portugal | - | €13.95 | €13.95 |
| Romania | - | €14.95 | - |
| Sweden | €150.00 | €14.95 | €11.95 |
| Slovenia | - | €14.95 | €11.95 |
| Slovakia | - | €15.95 | €11.95 |
| Austria | €150.00 | €9.95 | €8.95 |
GIFT WRAPPING SERVICE
At Luxury For Men, we believe that an exceptional gift deserves an equally exceptional presentation. After all, the unwrapping moment is a crucial part of the experience. Discover our options for giving your present the perfect finishing touch, entirely tailored to the occasion and the recipient.
Luxury Packaging: The Perfect Finish for Every Gift
We understand that every gift is special. That's why we offer various packaging options that underscore the value of your present. Simply choose the option that best suits your needs in your shopping basket.
Gift Packaging Options
The Stylish Black Bag
- An elegant, discreet black bag that presents your gift in a stylish way. Perfect for those who prefer a minimalist yet luxurious look.
- Features: Robust material, with Luxury For Men logo.
- Price: €0.95. Please note: this option will be phased out over time.
The Recognisable White Branded Bag
- An iconic white gift bag featuring the Luxury For Men logo. This bag exudes quality and luxury, making the gift instantly recognisable.
- Features: High-quality material, with Luxury For Men logo.
- Price: €1.95
The Exclusive White Personalised Bag
- Elevate your gift to an even higher level with a fully personalised white gift bag. Let your creativity run wild and add a name, a personal message, or even a special design. It's a unique way to show your affection.
- Features: Fully customisable, premium finish, unforgettable impression.
- Price: €9.95
Make It Even More Personal with a Greeting Card
A personal gift isn't truly complete without a heartfelt message. Add a Personalised greeting card to your order. It's ideal for expressing your feelings, whether you're sending the gift directly or handing it over yourself.
Design your own greeting card using our online tool. Choose from various designs and add your personal text. The card comes in a matching envelope and seamlessly complements the luxurious look and feel of Luxury For Men.
Important Information About Packaging and Sizes
Our packaging heroes work hard to ensure your order is perfectly wrapped. To avoid disappointment and guarantee your gift arrives beautifully, it's important to consider the following guidelines for our packaging options:
Sizes for Cotton Gift Bags
We offer two convenient sizes for our branded and personalised gift bags, perfectly suited for various gift dimensions:
-
Small: 21 x 34 cm – Ideal for smaller, individual items like accessories or single grooming products.
-
Medium: 42 x 49 cm – Perfect for our gift boxes or larger items, ensuring a secure and elegant presentation for your curated gifts.
Sizes for Black Bags
The black gift bags are available in three sizes:
-
Small: 21 x 34 cm
-
Medium: 41 x 46 cm
-
Large: 56 x 64 cm
General Guidelines For Gift Wrapping
Should a chosen packaging option not fit the size of your product, we reserve the right to cancel the packaging. You will, of course, receive an immediate refund for the packaging cost. We always strive to provide you with the most suitable packaging for an optimal unboxing experience.
RETURNS, EXCHANGES & DAMAGES
We understand that sometimes an item doesn't quite meet your expectations or something can go wrong along the way. Whether it's a normal return, shipping damage or a quality issue: we are happy to help you with a simple and safe handling.
Would you rather exchange? We do not offer a separate exchange service, but you can choose a gift voucher with 10% extra value. This way, you get 110% of the purchase price back and can shop something new straight away.
Make your choice below to quickly reach the right place:
Register return
For returns within 30 days of delivery.Report shipping damage
Use this form to report damage that occurred during shipment.Report quality issue
For items that arrived defective or below expectations.
Tip: Check the frequently asked questions below – you’ll likely find what you’re looking for right away.
Still need help? Our customer service is happy to assist you via [email protected]
You can register your return through the return portal within 30 days of receiving your order:
https://luxuryformen.shipping-portal.com/rp/
Having trouble right away? This page will gladly guide you.
After registration, you have another 14 days to actually ship the item.
When registering, you can choose between:
A refund to your original payment method, or
A gift card with 10% extra value.
Note: Once issued, a gift card cannot be converted into a refund.
Your return will be accepted if the product:
Is in its original condition,
Is unused and undamaged,
Is in its original packaging.
The following items cannot be returned:
Underwear and socks (if opened),
Personal care products and spirits (if opened),
Personalized items,
Used or damaged items (such as lit candles),
Gift cards and promotional vouchers.
Return shipping costs are at your own expense.
The exact rate will be displayed in the return portal and depends on your location and chosen shipping method.
Important:
If you return multiple parcels, each shipment will be charged separately.
You can recognize your shipment numbers:
DHL: Tracking number starts with JVGL...
DPD: Tracking number consists of 14 digits.
Your return will be processed within 2 weeks after receipt.
The refund will be issued within 14 days after your return has been processed.
From the same order: Yes, items may be returned together.
From different orders: No, you must register a separate return for each order via the return portal.
There is no separate exchange procedure.
Choose a gift card with 10% extra value (110% of your original purchase amount) during your return registration and use it for your new purchase.
After shipping, you will automatically receive a track & trace link.
You will also be notified by email as soon as we receive and process your return.
Please use the appropriate form:
Damage Form: https://tally.so/r/31OJBM
Quality Form: https://tally.so/r/nGkJyz
The form will guide you through uploading the correct photos.
No, we strongly advise against this.
Always use the return portal to ensure correct processing, insurance, and tracking.
Important: Returns that are not registered through the portal will not be processed.
Always use a shipping method with track & trace.
Only returns arranged via our portal are automatically insured under the specified conditions.
If a return is not accepted (for example, due to a used product or incorrect contents), we will contact you.
You then have the choice to:
Have the item sent back to you at your own expense, or
Abandon the item, after which it will be destroyed after a certain period.
Yes, you can.
You may drop off your return during office hours at the following address:
Address:
Parklaan 22, 2300 Turnhout
Note: If you drop off your return in person, you do not need to register it through the portal.
SECURE PAYMENTS
Payments on our website are handled by our payment provider Mollie.
Some of our accepted payment methods:
Wire Transfer
Mastercard
Visa
BanContact Mister Cash
Ideal
Sofort
Paypal
Apple Pay
Klarna
AFTER-SALES SERVICE
Luxury For Men only works with authorized manufacturers and qualified distributors. This allows us to guarantee excellent after-sales service.
Questions, comments or suggestions? Contact us via [email protected]. We will get back to you as soon as we can within our business hours (Mon-Fri 8AM-6PM).